Sometimes merchants or their payment systems may have unexpected errors. There are certain countries where Chime cards don't work. If you need to update it, tap the icon on the right.Īlternatively, make sure the address you entered while making the transaction matches your Chime account address. To view or update your address in your Chime app: If you entered a billing address that doesn't match the one associated with your Chime account, your transactions can decline. Wrong expiration dateįor your next transaction, be sure to use the expiration date listed on your current card. You can retry your transaction, just make sure to enter the correct three-digit number on the back of the card, to the right of the signature box. Or you can call 1-84 and follow the prompts to reset your PIN.
Your temporary card and physical card numbers will match once you receive and activate your new physical card. Until your new card arrives, you can make purchases and pay bills online with your temporary digital card.
If your card's expiration date is approaching, we'll send you a new one a few weeks in advance. If you reported your card lost or stolen and requested a new card, your transactions will be declined. Card is closed (lost, stolen, or expired)
If you want to turn on international transactions, you do that on the same screen. Turn on Allow transactions (the button will be green when this is turned on).If you have trouble, call 84 to activate by phone. You can also activate through the app settings: To activate your card, follow these steps in your Chime app: Here are some possible reasons why your transaction declined:
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